Volunteering and Sport: Analysis of Factors on the Impact of the Satisfaction of Volunteers of the South American Games Santiago de Chile 2014 [Voluntariado y Deporte: Análisis de Factores en la Incidencia de la Satisfacción de Los/As Voluntarios/As de Los Juegos Suramericanos Santiago de Chile 2014

The aim of this paper is to analyze the underlying factors that influence satisfaction volunteers Juegos Suramericanos of Santiago 2014 The study involved 688 volunteers, who were submitted to a social survey designed to determine the level of satisfaction regarding this experience. Data analysis was performed using a principal components factor analysis, revealing the existence of three underlying variables that influence the level of satisfaction: coordinator group work, individual performance and working conditions. © 2016 Colégio Brasileiro de Ciências do Esporte